Quality policy

DIVILUX – Divisão de Espaço, Lda., within the scope of its Quality Policy, determines its commitment to developing the following assumptions:

• Consolidate a leading position in the market, providing a global service that begins with the presentation of solutions and continues through the after-sales service;
• Guarantee customer satisfaction, seeking to exceed their expectations through compliance with its legal and other requirements;
• Monitor the evolution of new production processes with a view to improving compliance of their products;
• Valuing and holding employees accountable, through their participation in a process of continuous improvement and looking for the best working and interpersonal relationship conditions, bringing together individual efforts towards quality and productivity;
• Continuously monitor its processes in order to guarantee the defined objectives and provide organizational sustainability;

The organization is committed to meeting the requirements and continuously improving the effectiveness of the Quality Management System and the organization’s performance.